![]() ![]() ![]() I usually love LongHorn - I don't knowif they were super busy and understaffed or what the deal was, but this is not Medium Well (and that's after they re-cooked itfor me). Neither my friend nor I had a good experience. After the 2nd try,I was over it and just ate what I could. He basically saidoh well and walked away, no offer to take anything off the bill, just asked if I wanted it re-heated - again. The Manager brought her steak back and I told himabout mine and he pretty much blew me off and was like, well you should have said something sooner. The manager finally came over to bring my friend's steakback - she had to return hers too - she ordered Medium and got well done. The place was so busy that the we couldn't track down a server. I mistakenly cut an end piecewhen the server asked how it was and that piece was more well done, then when I cut in to it further it was clearly not MediumWell. I sent it back and they "fixed it" and it came back, just as rare as it was before. Order food online at Flaming Grill and Supreme Buffet, Whitehall with Tripadvisor: See 18 unbiased reviews of Flaming Grill and Supreme Buffet, ranked 30 on Tripadvisor among 104 restaurants in Whitehall. I ordered my steak Medium Well, as you can see from the photos - that isn'tMedium Well. finally got our food - we had to send it back. We had over an hr wait for a table- fine - but then when we. On a side note, food was great as always and the restaurant was very clean.I normally love LongHorn however, this visit was not very good. Please speak to your staff about this because the next customer they pull this scam on could feel moved to do more then just write a bad review on tripadvisor. Any amount that you took it upon yourself to add was in fact STOLEN. The receipt was totaled out with the amount that we as patrons gave you permission to deduct from our account. I've tried to call the restaurant, but it just rings and rings, but hopefully they read this because what your waitress did is not only dishonest, but it is actually FRAUD. So our waitress kept the cash we handed her AND gave herself another 15%. On our transactions, we were charged 43 dollars. We also totaled out the bill to be 37 dollars and change. On our check, we wrote "tip left on table" as we have heard that most waitstaff prefer a cash tip. We paid with a card and left cash with the bill when we left. The waitress was very nice and attentive.but apparently SHE believed that her service was exceptional because she chose to double tip herself. ![]() We went here yesterday and had a nice lunch.
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